sábado, 11 de mayo de 2019

Internal marketing model and its relationship with service quality of the one-stop shop for employment promotion, Lambayeque

Authors
Felipe A. Rios Inicio

Source
UCV-SCIENTIA. Vol 10 No 2 (2018): Julio-Diciembre

DOI: 10.18050/RevUcv-Scientia.v10n2a8
URL: http://revistas.ucv.edu.pe/index.php/UCV-SCIENTIA/article/view/1783

Abstract
The objective of this research was to determine the relationship between the internal marketing model and the service quality of the one-stop shop for employment promotion, Lambayeque. The eight dimensions proposedinthetheoretical-conceptualframeworkwereanalyzed.Themethodologywasmixed (quantitative-qualitative). The questionnaire and the interview were used as data collection techniques. The study population was made up of the collaborators and the users.  The findings made it possible to determine a direct relationship between the study variables, with a p<0.035 and an adjusted R2 of 0.6852, which implies that the perceived service quality is explained in 68 % by internal marketing actions. It was also found that the internal marketing dimensions that negatively affect the performance of the employees of the one-stop shop for employment promotion, Lambayeque, are internal communication and information generation, which present a medium-low tendency. Nevertheless, the response to the information generated has a positive impact on the performance of the employees. Likewise, there was no evidence of a trend in the general perception of the quality of services, since it varies according to its dimensions, and the tangible elements are those that are located at a level considered to be high. An internal marketing model was proposed for the institution with three components: Informative, communicative and motivational.

Keywords
service quality, one-stop shop for employment promotion, nternal marketing

Implementation of a collection centre to optimise solid waste management at a private university in the Ancash region

Authors
Guillermo Segundo Miñan Olivos; Wilson Daniel Simpalo López:
Jhonatan Danny Mudarra Valdivia

Source
UCV-SCIENTIA. Vol 10 No 2 (2018): Julio-Diciembre

DOI: 10.18050/RevUcv-Scientia.v10n2a7
URL: http://revistas.ucv.edu.pe/index.php/UCV-SCIENTIA/article/view/1782

Abstract
The main goal of this research was to describe the implementation of a collection center at a private university in the Ancash region in order to optimize its solid waste management. The research was divided into 4 stages: the study of solid waste characterization, description of the collection center operation, optimization of solid waste management through recycling and statistical analysis of the variables. The characterization study determined that solid waste had a per capita generation of 0.016 Kg/hab-day, an average density of 54,236 Kg/m3 and that it was mostly composed of PET plastic (20.20%) and paper (16%). Regarding the operation, the following sequence was described: generation, source segregation, collection, transport, and temporary storage. With the operation, since it was implementated, it was possible to recycle solid waste in excess of 40%, and give a final sanitary and environmentally safe disposal to hazardous waste.

Keywords
solid waste;, collection center;, recycling;, optimization;, university

Effect of concentrations of essential oil and hydroalcoholic extract of Oreganum vulgare "oregano" on the growth of Staphylococcus aureus

Authors
Ana Noemi Sandoval Vergara; Rosa Mabel Contreras Julián

Source
UCV-SCIENTIA. Vol 10 No 2 (2018): Julio-Diciembre

DOI: 10.18050/RevUcv-Scientia.v10n2a5
URL: http://revistas.ucv.edu.pe/index.php/UCV-SCIENTIA/article/view/1780

Abstract
The objective of this research work was to evaluate the effect of the concentrations of the hydroalcoholic extract and the essential oil of Oreganum vulgare "oregano" on the growth of Staphylococcus aureus. The hypothesis was that the essential oil has an inhibitory effect on the growth of Staphylococcus aureus with respect to the hydroalcoholic extract. An applied research was carried out with experimental design with post-test only, and number of repetitions, using as biological sample the oregano from which essential oil was obtained: by hydrodistillation with concentrations of 10, 20, 40 and 60 ug/ml, and also hydroalcoholic extract by maceration. Concentrations of 10, 20, 40 and 60mg/ml were used. The sowing of Staphylococcus was done in litter and the diffusion method was used to fix the concentrations. For the analysis of results, the variance analysis and multiple comparisons with the Tukey test was used to identify if the average of the halos is different with respect to any treatment. Therefore, the research hypothesis is accepted, finding that the essential oil has greater inhibitory effect in the concentrations of 40 and 60ug/ml with 3.5 and 3.8 cm in diameter of the halo with respect to the hydroalcoholic extract at a concentration of 40mg/ml with 1.9 and 2 cm.

Keywords
essential oil;, hydroalcoholic extract;, Oreganum vulgare and Staphylococcus aureus

In vitro antimicrobial effect of Allium sativum and Zingiber officinale extracts against Staphylococcus aureus

Authors
Margarita Clara Ojeda Pereda; Raúl Antonio Beltrán Orbegoso

Source
UCV-SCIENTIA. Vol 10 No 2 (2018): Julio-Diciembre

DOI: 10.18050/RevUcv-Scientia.v10n2a4
URL: http://revistas.ucv.edu.pe/index.php/UCV-SCIENTIA/article/view/1779

Abstract
The study determined the antimicrobial effect in vitro of Allium sativum "garlic" and Zingiber officinale "ginger" extracts at concentrations of 25%, 50% and 100% on Staphylococcus aureus. The research design was experimental. The antibiotic oxacillin was used as positive control and the physiological saline solution as negative control. The vegetable extract of Allium sativum was obtained by crushing at room temperature. The extract of Zingiber officinale was obtained by steam distillation and it was standardized with Tween-80. Staphylococcus aureus was obtained from isolated colonies of an 18-hour young culture. Then it was inoculated into the plates with Agar Mueller Hinton culture medium. Antimicrobial activity was determined by the Kirby-Bauer Disk Diffusion method, which contained the different dilutions of the vegetable extracts. The diameters of the halos of the inhibition zones were determined with the Vernier using the criteria of the National Committee for Clinical Laboratory Standards (NCCLS): sensitive, intermediate and resistant. The data were statistically tested by Anova and Tukey. It was found that the largest average diameters of the inhibition halo induced by Allium sativum and Zingiber officinale were 12.7 mm (p<0.05) and 6.7 mm (p<0.05), at concentrations of 100% respectively. Therefore, the Allium sativum extract presents greater antimicrobial effect, in vitro, than the Zingiber officinale extract against Staphylococcus aureus.

Keywords
Staphylococcus aureus; Allium sativum; Zingiber officinale; antimicrobial sensitivity

Penitentiary Social Climate and Perceived Stress in inmates for drug trafficking in a penitentiary facility

Authors
Johanna Flores Tapullima; Yuvicksa Teodocia Sandoval Vásquez

Source
UCV-SCIENTIA. Vol 10 No 2 (2018): Julio-Diciembre

DOI: 10.18050/RevUcv-Scientia.v10n2a3
http://revistas.ucv.edu.pe/index.php/UCV-SCIENTIA/article/view/1778

Abstract
The objective of this research was to determine the relationship between social climate in prisons and the perceived stress experienced by persons deprived of their liberty in a prison in Tarapoto. A non-experimental, correlational and cross-sectional design was used. The target population was 300 and an absolute sample of 95 male inmates held in a Tarapoto prison. The instruments used were the Social Climate Scale for Penitentiary Institutions CIES and the Perceived Stress Scale PSS-14. The results indicated that there is no significant relationship between penitentiary social climate and perceived stress (r > 0.129, p > 0.212).

Keywords
Penitentiary social climate;, perceived stress;, inmates;, penitentiary facility

Entrepreneurial attitude and social skills in students of a Peruvian educational institution

Authors
Oriana LOZADA DE BONILLA; Isabel Cristina RIVERA LOZADA;
César Antonio BONILLA ASALDE

Source:
UCV-SCIENTIA. Vol 10 No 2 (2018): Julio-Diciembre

DOI: 10.18050/RevUcv-Scientia.v10n2a6
URL: http://revistas.ucv.edu.pe/index.php/UCV-SCIENTIA/article/view/1792

Abstract
This research aimed to determine the existence of a relationship between social skills and entrepreneurial attitude in students in the last grade of secondary school of an educational institution in Peru. For this purpose, a quantitative study of a correlational level was carried out between two variables in a sample of 199 students of an educational institution in the city of Lima (Peru). The results indicated that the students presented a low level of entrepreneurial attitude and social skills (59.6%) and (42.4%) respectively. In addition, a high correlation was found between entrepreneurial attitude and social skills (0.759), this being a significant relationship (p=0.000). It was concluded that a student who shows social performance will be able to develop an entrepreneurial spirit. This is how education plays a fundamental role for the development of entrepreneurial behavior within his/her socialization process.

Keywords
Intrepreneurship;, social skills;, education

Principles that university lecturers consider when developing mathematical problems

Authors
Roger Ivan Soto Quiroz

Source
UCV-SCIENTIA. Vol 10 No 2 (2018): Julio-Diciembre

DOI: 10.18050/RevUcv-Scientia.v10n2a2
URL: http://revistas.ucv.edu.pe/index.php/UCV-SCIENTIA/article/view/1777

Abstract
This research aims to describe the principles that university lecturers consider when developing mathematical problems. The study variables are the lecturer's principles, and the evaluated dimensions; principle of creativity of the mathematical problem, principle of strategies used in the development of the problem, principle of contextualization of the problem, principle of significance of the problem for the student and principle of development of abilities of quantitative reasoning. Meaningful learning sustains that the lecturer, when formulating a problem, and the student, when solving it, should cause interest and practical utility. This is an investigation of quantitative approach, descriptive level, non-experimental-transversal design. The technique used was the survey and the questionnaire as the instrument. Besides, 60 teachers of basic mathematics participated. Among the results it was discovered that 73 % of lecturers develop real problems related to daily life. In addition, 60 % consider the motivations and interests of the students. Conclusions: Lecturers have a tendency to create a new problem with another known problem as a reference or few create problems using a given problematic situation as a guide, but in general, teachers do not have the habit of creating new problems. The majority of teachers spend little time developing a problem. They spend less than 30 minutes, and only change some data to the problems that already exist in books or on the Internet. Elaborating totally new, original, current contextual problems that do not exist in any book, would require more time.

Keywords
teaching principle;, creativity;, meaningful learning;, mathematical problem